Hear what our clients say about us:
“Alberta went above and beyond. I actually had tears in my eyes because she helped me out so much. It reaffirmed my faith in people! ALBERTA DELIVERED EXTRAORDINARY CUSTOMER SERVICE. Please let her know that [I am] forever grateful.” — Legal Secretary SNR Denton
“Outstanding, responsive, professional and friendly.” — Law Clerk Cleary Gottlieb Steen & Hamilton LLP
“What can I say but‘THANK YOU, THANK YOU, AND THANK YOU. Diane and Melissa both are outstanding. They are precise and kind. I had a serious RUSH for my attorney and they both performed their job with excellence and expeditiously. What‘TEAM WORK.’” — Legal Secretary DLA Piper
“One of the attorneys I work with travels frequently, has complicated requests, and changes his itinerary often, after everything is in place. I am grateful Jason and the staff are available to handle these travel requests. Thank you.” — Legal Secretary Alston & Bird LLP
“Elaine is Superwoman! She managed to save the firm money with one swoop. Plus, she has a friendly disposition. This makes my job easier and enjoyable.” — Legal Secretary Wilson Sonsini Goodrich & Rosati
“Sandy salvaged a $575 credit from United to rebook a flight I had to cancel last year. Many, many thanks.” — Senior Partner Holland & Knight LLP
“I love working with Britt. No matter how many loops I take him through he remains patient and willing. He is always professional and never makes me feel rushed. Whatever I need he does not hesitate to do.” — Legal Administrator Ballard Spahr LLP
“Jon is the best. He knows what I want before I do!” — Legal Secretary DLA Piper
“Benjamin was patient and creative in helping me plan the itinerary that would provide the best experience at the most reasonable cost. We spoke at least a half-dozen times and e-mailed more than I can count. I was very picky and Ben took it all in stride.” — Associate Gibson, Dunn & Crutcher LLP
“Love the new Trip Reminders and Alerts. Trish helped me on my two most recent calls. She was great!” — IT Supervisor DLA Piper
“Bernadette is simply outstanding!! She knows all the right questions to ask and goes out of her way to get the reservations made in a timely fashion.” — Legal Secretary Cadwalader, Wickersham & Taft LLP
“Quick, very responsive, very helpful, very pleasant ---could not be more impressed or pleased and I appreciate it.” — Partner Barnes & Thornburg LLP
“Even though I‘throw 10 things at her at one time,’ Denise takes care of my requests very good naturedly and with a smile. I know I can depend on her in a pinch.” — Legal Secretary SNR Denton
“Once again Rob comes through 100%. Could not ask for a more professional, knowledgeable, patient, wonderful agent. Rob‘knows his stuff.’” — Legal Secretary Holland & Knight LLP
“I emailed Lawyers Travel requesting an earlier flight for my attorney who was out of town. I thought maybe because of the late hour, it might be tomorrow before they got back to me. Wow! Fabulous! Great work! You guys rock! Excellent service!” — Legal Secretary Baker, Donelson, Bearman, Caldwell & Berkowitz, PC
“We're a busy firm and Cathryn was able to handle everything we threw at her. ABOVE & BEYOND!!! Great Job! Thank you!!” — Partner Bernstein Litowitz Berger & Grossmann LLP
“It is often necessary for me to make last minute changes to travel itineraries and John is always available, immediately responsive and right on target.” — Attorney Baker Botts L.L.P.
“I don't know how many times I called Deniz and Michelle today but each time they are my 3rd arm. When [the attorney] needs something, she needs it yesterday. I have a demanding desk but they keep up with me and I'm very grateful. Kudos.” — Administrative Assistant Jones Day
“Many thanks to Denise for assisting my attorney with a late-minute travel request -and obtaining the reservations that fit her needs to a T!” — Legal Secretary Proskauer Rose LLP
“Sandra is hands down the best agent I have ever worked with! Her travel expertise shines through in all that she does. She is attentive, responsive, helpful and accurate. Not only is her work superb, but she is personally charming!” — Executive Legal Assistant Hughes Hubbard & Reed LLP
“Jason is fantastic!!! Not only on the domestic trips but the international trips as well. He always gives you options and is very knowledgeable about different airlines & hotels rules and regulations. He's also a Cowboys Fan so in my book he's good to go.” — Workload Coordinator Alston & Bird LLP
“Gave great NYC hotel recommendations...especially helpful since our NY office has recently relocated. Lawyers Travel had a discount with the hotel too! Great news!” — Legal Secretary Orrick, Herrington & Sutcliffe LLP
“Dave just tells you what you need to know. I don't need to‘work’ at securing a travel arrangement, getting a receipt, making sure I ask the right questions about a refundable vs. nonrefundable ticket. He always provides me with the options I need in the most efficient way possible. And he is a joy to work with, attitude-free.” — Legal Secretary Debevoise & Plimpton LLP
“Jon spoils us. He is a true professional in every respect. He gives the impression he loves what he does and is a pleasure to work with. Jon is responsive and knowledgeable and I appreciate his never ending patience when working on changes and last minute requests. I think of Jon as a true partner in our business. His professionalism, sense of humor and hard work are appreciated.” — Sr. Director Office Administration DLA Piper
“Krista did an excellent job with the ticket. Jim was extremely helpful when I called earlier. They are the absolute best at what they do, and I can't imagine where they could improve.” — Administrator Baker & Hostetler LLP
“Kim is the best! Always great to talk to, made the exact reservation I needed and even remembered to apply my frequent flyer number without my having mentioned it.” — Partner Davis Wright Tremaine LLP
“Tom is always so pleasant, thorough, knowledgeable and provides great service. He also gives me great cost-saving tips for my various trips. I am very grateful to have him in our office.” — Instructor/Analyst Morgan, Lewis & Bockius LLP
“Sharon is an absolute pleasure to work with as a person and professional. She is knowledgeable, goes out of her way to cover every aspect of booking a trip, follows up continually, keeping me informed of any changes or new options.” — Secretary Debevoise & Plimpton LLP
“Miriam continues without fail to exhibit broad-base knowledge and proficiency and expertise as a travel representative. I rely on her input and exhaustive experience in the travel industry and she is an example of excellent customer service on all levels.” — Legal Assistant O'Melveny & Myers LLP
“There has never been a single thing to complain about. Missy remembers the most intricate details about attorneys, she always gets my reservation requests right, and she's beyond helpful whenever certain hotels or flights that I need are booked.” — Assistant Simpson Thacher & Bartlett LLP
“Judy did it AGAIN!! She helped make my job much easier and manageable. I was faced with a complicated and stressful booking and she handled it with ease. Hotel, airline, limo and car rental. It was all perfect.” — Legal Secretary Proskauer Rose LLP
“The travel department is as important as my breakfast. I can't live without them.” — Assistant Jones Day
“I receive consistently outstanding service from our travel support team, both Marcy and Marika get A++++.” — Partner Morgan, Lewis & Bockius LLP
“I love working with John. He is truly exceptional. I travel a great deal and he is always patient and does a fabulous job.” — Diversity Counsel Baker Botts L.L.P.
“The Lawyers Travel professionals always find the best price and are extremely patient with their customers.” — Program Manager Wilson Sonsini Goodrich & Rosati
“For some reason my‘simple’ travel arrangements usually turn into complicated, time-consuming tasks because of special requests and multiple, last-minute changes. Anthony performs miracles and goes the extra step of contacting airlines directly if necessary to make the customer happy.” — Legal Administrative Assistant Shearman & Sterling LLP
“Nina was absolutely fantastic and patient. She could not have been better and I truly appreciated her help.” — Manager of Business Development Latham & Watkins LLP
“I was stuck in a meeting when it became apparent that the meeting would end much earlier than I had thought. I emailed and Britt took care of it immediately. I got home and avoided another day on the road. I was very grateful for his quick response and the terrific outcome.” — Partner Ballard Spahr LLP
“Dean is always a pleasure to work with and most often if not always able to secure preferred hotels even when they are totally booked. It remains a pleasure to work with Dean.” — Administrator Orrick, Herrington & Sutcliffe LLP
“I like that Jon is so pleasant and helpful. He'll go the extra mile-for example, in checking out the walking directions from the hotel to the courthouse and looking for hotels that may be nicer than others even if they are a little farther away. He's a joy to talk to.” — Legal Administrator DLA Piper