Lawyers Travel's weekly client e-newsletter, the Informed Traveler, keeps readers updated on travel industry news and trends.
Following is a recap of April's Top 5 (most clicked by Lawyers Travel's clients) e-newsletter stories.
As United Airlines reviews and revises its policies related to bumping passengers, Delta Air Lines and American Airlines have changed their own policies, reports Business Travel News. According to The Associated Press, American has updated its policies to ensure passengers are never asked to give up their seats after boarding, while Delta has increased (non-government mandated) compensation maximums for voluntarily bumped passengers from $1,350 to nearly $10,000. United said in a memo last week it would no longer ask law enforcement officers to remove passengers from aircraft "unless it is a matter of safety and security." Additionally, United is requiring crews to book their seats an hour before departure rather than allowing them to book up to the time of departure. To read more, click here.
Starting today, Terminal B at LaGuardia Airport will no longer allow livery pickups from car services. The pick-up area for all private car services has been centralized west of Terminal B. This includes black car services, Lyft, Uber and all other app-based services. Yellow cabs will have one taxi stand open at the far end of the terminal. Additionally, there is no meet and greet allowed inside Terminal B even if the driver parks at another terminal.
Customers have two options to connect with their driver. 1) Customers can board a Green Route bus from Passenger Pick-Up area 11B on the arrivals level to be transported to the new Car Services, App-Based Rides & Black Car Pick-Up area; or 2) Customers can walk to the new pick-up area via sidewalk westbound from the terminal.
Bus route to pick-up area is approximately 5 minutes, headways at bus loading area are 5 minutes and walking distance is approximately 10 minutes.
Delta Air Lines has partnered with Blade, an on-demand helicopter app, in order to streamline the transfer process for passengers flying in and out of New York's John F. Kennedy International Airport (JFK), reports Business Insider. Delta passengers arriving to JFK can arrange to be met on the jet bridge by Delta's Elite Services team, who will gather their checked luggage and bring them to a waiting Blade car on the tarmac. The car will then bring passengers to a Blade helicopter, which will arrive in Manhattan in less than 10 minutes. Passengers using Blade's services to depart out of JFK will go through an expedited TSA screening process before being transferred to their Delta flight. To read more, click here.
The Federal Communications Commission (FCC) has officially banned in-flight cell phone calls, reports Condé Nast Traveler. In December, the Department of Transportation (DOT) proposed that airlines would be required to warn passengers if they could talk on their phones in flight, so any travelers wanting quiet space could book accordingly. The FCC's decision to ban in-flight phone calls renders the DOT's proposal null. Outside of the U.S., at least 24 airlines, including Emirates, do allow in-flight voice calls. To read more, click here.
Business travelers are becoming more concerned with safety and overall quality of life while traveling, according to an Association for Corporate Travel Executives (ACTE) poll, reports Skift. ACTE polled 239 travel buyers in North America, Europe, the Middle East and Africa during the first three weeks of March; compared to the same survey in September 2016, more travelers are worried about their safety when they are in destinations and potential disruptions while in the air. More travelers are also extending their trips for leisure purposes, as they are concerned with their work-life balance. To read more, click here.