Inc. -- Mar 11, 2015 -- In 2013, the New York Hilton Midtown announced it was discontinuing traditional room service. This has led to an industry-wide discussion on the needs and wants of in-room dining for today’s business traveler. Since 2013, topics such as personalized food and ordering options, technology offerings, and a general dissatisfaction with outrageous service charges have all led to reform in hotel practices. The evolving menu of room service has some intriguing new offers for guests. To read more, click here.